About Shawl to Shawls
Thai silk shawls and scarves, pashminas and cashmere scarves, sent directly from Thailand to customers across the United States.
Who we are
Shawl to Shawls sells Thai silk scarves, pashminas, shawls and cashmere wraps to customers across the United States. The cloth is made in Thailand and the parcels are packed and sent from there directly, which is why our transit is up to 7 working days. We would rather say that here than on the returns page.
How the ranges work
Six ranges and a clearance shelf. Each range is one cloth at one size and one price, and the color is the only thing that changes. There is no premium for a popular color and no quality tier hidden inside a range.
The company
Shawl to Shawls (shawltoshawls.com) is a division of Caruso Consulting Co Ltd, Company registration (Thailand) 0765554000332. Our US administration address is 700 SW 5th Ave, Portland, OR 97204, United States. That is a registered office rather than a shop or a showroom, and there is nothing to visit there.
Delivery
Delivery within the United States is free on orders of $50 or more. Below that there is a flat $22 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. Express Shipping is $22, picked in the cart: dispatch within 1 working day, then delivery within 5 working days. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the consumer laws of your state apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email scarfteam@customersupport.care. You can also use the form on our contact page. We answer during US business hours.
Who is behind Shawl to Shawls
Shawl to Shawls is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Pashmina Scarves
Pashmina scarves and shawls, fourteen colors, 67 x 27 inches.
Patterned Pashminas
Patterned pashminas, thirteen colors, 70 x 27 inches.
Silk Shawls
Thai silk shawls, seven colors, 67 x 21 inches.
Cashmere Scarves
Cashmere scarves, seven colors, 67 x 25 inches.
Silk Scarves
Soft silk scarves, eight colors, 47 x 19 inches.
Men's Scarves
Men's silk scarves, five colors, 78 x 31 inches.
Clearance
End of line scarves and shawls, while stocks last.
Everything we promise is written down:
Frequently asked questions
Who are you?
Shawl to Shawls, a division of Caruso Consulting Co Ltd, company registration (Thailand) 0765554000332. Our US administration office is 700 SW 5th Ave, Portland, OR 97204.
Is there a shop I can visit?
No. The Portland address is a registered office rather than a shop or a showroom, and there is nothing to see there. Everything is sold online.
Where are the scarves made?
They are made in Thailand and packed and sent from there directly.
Why does delivery take up to 7 working days in transit?
Because the parcel comes from Thailand rather than a domestic warehouse. There is 2 working day handling time before it ships, and every parcel is tracked and insured.
What do you sell?
Pashminas and patterned pashminas, Thai silk shawls, soft silk scarves, cashmere scarves and a men's range, plus an end-of-line clearance shelf.
Is every color the same price?
Yes, within a range. Each range is one cloth at one size and one price, and the color is the only thing that changes.
Is sales tax added at checkout?
No. Every price on this site is in US dollars and is the amount charged; no sales tax is added at checkout.
How much is delivery?
Free on orders of $50 or more. Below that it is $22.
Can I return something?
Yes, within 15 days of delivery on an unused item in its original packaging. Separately, the implied warranties that apply in your state cover everything we sell and nothing in our policy limits them.
How do I contact you?
Email scarfteam@customersupport.care. We answer during US business hours.